serviceclaim

Warranty Request Forms

If you would like to request a warranty on a Pool Pro product, please fill out a warranty request form below and submit. Once we have received your warranty request we will evaluate and process your claim and contact you for further details.

REQUEST DETAILS

Claim Requested by (Shop Name)

Area Code

Shop Phone Number

Shop Email

END USER DETAILS

Name of End User

Area Code

Phone Number

Address

Suburb

Postcode

Email (If you do not have a valid email address for the End User, please enter your Shop email address)

EQUIPMENT DETAILS

Equipment Type

Model Number

Date of Purchase

Serial Number

Purchase From

Description of Issue

PROOF OF PURCHASE / ADDITIONAL PHOTOS

Please attach Proof of Purchase and any photos with this Warranty Request. We cannot process this warranty without adequate proof of purchase.

Browse Files

Drag and Drop Files Here

Max file size 20mb, allowed files (.jpg, .jpeg, .png, .gif, .pdf, .docx, .doc). Multiple files allowed.

Alternatively, if you are having trouble with the electronic form, please download a physical copy here

After completing the form, send it along with proof of purchase and any other relevant documentation by either post, fax or email:
Post: The POPS Group Pty Ltd, PO Box 4183, Loganholme DC Qld 4129
Fax: 1800 778 820
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

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